Privacy Policy
Effective Date: 24 April 2025
1. Introduction
Welcome to Tarpaulin House. Protecting your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or engage with our services. By using our services, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
We may collect various types of information from you in different ways:
Personal Identification Information
When you interact with us, you may be asked to provide personal information, which may include, but is not limited to: Name, Email address, Phone number, Mailing address, Payment information (if applicable).
Non-Personal Identification Information
We may also collect non-personal identification information about you whenever you interact with our site. This could include: Browser type, Internet Service Provider (ISP), Referring/exit pages, Date and time stamps, Clickstream data.
Cookies and Tracking Technologies
Our website may use “cookies” and other tracking technologies to enhance user experience and gather information about visitors. You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent. However, if you do so, note that some parts of the site may not function properly.
3. How We Use Your Information
Tarpaulin House may use the information collected from you in the following ways:
To Process Transactions
We use the personal information you provide to process your orders and manage your account.
To Improve Customer Service
Your information helps us respond more effectively to your customer service requests and support needs.
To Personalize User Experience
We may use the information to understand how our users, as a group, use the services and resources provided on our site, allowing us to tailor our communications and offerings.
To Send Periodic Emails
We may use your email address to send you information and updates pertaining to your order. It may also be used to respond to your inquiries and other requests.
To Comply with Legal Obligations
We may also use your information to comply with applicable laws, regulations, or legal requests and processes.
4. How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information. These include data encryption to protect sensitive information transmitted online, regular security assessments of our systems to identify and address vulnerabilities, and access controls to limit access to personal information to authorized employees only.
5. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal identification information to outside parties without your consent, except as described below:
Third-Party Service Providers
We may share your information with third-party service providers who assist us in operating our website or conducting our business, provided that those parties agree to keep this information confidential.
Legal Disclosure
We may disclose your information if required by law or in response to valid requests by public authorities.
6. Third-Party Websites
Our website may contain links to other websites. We do not control the content or practices of these third-party sites and are not responsible for their privacy policies. We encourage you to read the privacy policy of any website you visit.
7. Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information promptly.
8. Your Rights
You have the right to request access to the personal information we hold about you, request correction of any inaccuracies in your personal information, request deletion of your personal information, subject to certain exceptions, and opt-out of marketing communications at any time. To exercise these rights, please contact us using the details provided in the “Contact Information” section below.
9. Changes to This Privacy Policy
Tarpaulin House reserves the right to update or change our Privacy Policy at any time. We encourage you to review this policy periodically for any updates. Your continued use of our services after any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide by and be bound by the modified policy.
10. Contact Information
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with Tarpaulin House, please contact us:
Business Name: TARPAULINS HOUSE
Address: 41 Bridge St, Kington HR5 3DW, UK
Phone: 074 2897 6055
Email: info@tarpaulinshouse.co.uk
Our Response Hours: We strive to respond to all inquiries within 48 hours, ensuring that your questions and concerns are addressed promptly.